Endorsements of Transforming Performance Measurement
"This is one of the best books on performance measurement that I have ever read! Dean Spitzer has done a great job of illustrating the transformational potential of performance measurement!”
– Andy Neely, Professor, Cranfield University School of Management (UK)
“Dean Spitzer's book, Transforming Performance Measurement, is a seminal work of the highest order. He has made a contribution to an issue that most leaders don't know that they don't know. Every client I share it with thanks me profusely. Thank you Dean!”
– Jahn Ballard, Founding Director, Performance Management Institute
“During the past decade, I have reviewed about 1,800 business books for Amazon and Borders and conducted interviews of about 60 thought leaders for various publications. There is no book I admire more than I do Transforming Performance Measurement and no thought leader I admire more than I do Dean Spitzer. In his remarkable book, Dean urges his readers to re-think how to measure and drive organizational success. He offers a number of performance measures and ways of measuring that can have a ‘transformational impact’ on the way people in organizations view their work, their products, their associates, and their customers. Congratulations to Dean Spitzer on what I consider to be a brilliant achievement.”
– Bob Morris, Independent Management Consultant, Morris & Associates
“The code for a new level of measuring organizational success has been broken and its secrets are revealed in this book! Dean Spitzer brilliantly helps readers transform performance measurements by combining technical aspects with the often overlooked social aspects of performance. This book is a must-read for all who truly want to create and maintain a performance measurement transformation in their organization.”
– Perry Rhue, business coach
“This magnificent book by Dean Spitzer conveys a new vision for performance measurement, beyond the technical aspects of numbers, calculations, and analysis. No one else has dealt so effectively with the social and organizational aspects of performance measurement, especially the importance of reality, dialogue, trust, and sharing. These subjects are almost never considered when performance measurement is discussed. If you want to make performance measurement come alive in your organization, then you need to read and use this book. Thank you, Dean Spitzer, for expanding our consciousness about performance measurement!”
– Raymond Georges, IBM France
"Finally someone understands measurement and a book that conveys its real value proposition!”
– William Schiemann, CEO, The Metrus Group
"Dean Spitzer’s concept of transformational measures will radically change the way individuals and organizations view performance measurement.”
– Gregg Mauro, President, The Performance Institute
“This has to be the absolute best book I have read in the field of performance measurement.”
– Stacey Barr, performance measurement consultant (Australia)
"This book is the most important treatment of the subject of performance measurement I have ever read! It provides the keys to making any approach to organizational improvement work.”
– Ronald Gross, Co-chair, University Seminar on Innovation, Columbia University
“Dean Spitzer has certainly done an excellent job on this masterpiece…The book is indeed transformational.”
– Dr. Greg Wang, Professor, University of Texas
“Congratulations to Dean Spitzer! He has written a terrific book – thorough and innovative coverage, great ideas, excellent examples, and well written. It is a great contribution to the field.”
– Marc J. Epstein, Professor, Rice University
"Not a single stone is left unturned in this most comprehensive guide to the art, as well as the science, of performance measurement."
– Paul Kearns, Director, Personnel Works (UK)
“This book is a masterpiece and an essential resource for anyone wanting to get the most out of performance measurement.”
– Steven Lum, business transformation consultant (Malaysia)
“Truly a ground-breaking book!”
– Don Longstreth, Operations Manager, Hewlett-Packard (retired)